Privacy Policy |

Privacy Policy – Cactus IPTV

At Cactus IPTV, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase IPTV subscriptions, or use our reseller panels.

By using our services, you agree to the terms outlined in this Privacy Policy. If you have any questions, please contact us at [email protected].

Information We Collect

We collect the following types of information:

1. Personal Information

Name: To personalize your account and communications.
Email Address: To send order confirmations, updates, and support messages.
Payment Information: To process transactions (note: we do not store credit card details).
Billing Address: For invoicing and tax purposes.

2. Usage Data

IP Address: To improve our services and prevent fraud.
Device Information: To optimize your viewing experience.
Cookies: To enhance website functionality and analyze user behavior.

How We Use Your Information

We use your information for the following purposes:

Providing Services: To deliver IPTV subscriptions and reseller panels.
Customer Support: To assist with inquiries, troubleshooting, and account management.
Improving Services: To analyze usage data and enhance our offerings.
Marketing: To send promotional offers and updates (you can opt out at any time).
Legal Compliance: To comply with applicable laws and regulations.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: With trusted third-party vendors who assist in payment processing, website hosting, and customer support.
Legal Requirements: When required by law or to protect our rights and property.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We take data security seriously and implement industry-standard measures to protect your information, including:

Encryption: Secure Socket Layer (SSL) technology for data transmission.
Access Controls: Restricted access to personal information.
Regular Audits: Periodic reviews of our security practices.

Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your data (subject to legal requirements).
Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance website functionality.
Analyze user behavior.
Deliver personalized content.

You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email if the changes are significant.